All invoices must be paid on time and in full. If you need to make a payment arrangement, you must do so prior to the expiration of your services or the due date of an invoice. We take VISA, MasterCard, e-Transfers, wire transfers and cheques for your convenience. The funds from your bank must clear at ours on or before the due date of your invoice or the expiration of the service. Invoices can be contested within 7 days of the invoice date. After 7 days, the invoice cannot be disputed and must be paid in full by the due date.
If a payment is not received by the due date or is not paid in full, we reserve the right to immediately suspend or terminate your services. This may result in the deletion without notice, of your account, files, data, and information saved on the resources provided to you by us. Some of the services we provide to you are sourced through third-party providers. We pay them, and you reimburse us. If you fail to fulfil your payment agreement, we may restrict, suspend, or terminate that service. We will not be held liable or accountable for such actions.
Suspended or terminated accounts may be reinstated subject to an administrative decision, receiving full payment of outstanding funds, and a resumption fee. We cannot guarantee the recovery of any data, information, or accounts that have already been deleted.
All payments are final. No refunds, transfers or exchanges. Credits may be issued in special circumstances.
Feel free to contact us if you have any issues or need clarification on our billing policy.